Frequently Asked Questions
Everything you need to know about your new handcrafted jewelry.
What materials are used in Camille Brinch jewelry?
All our jewelry is crafted from high-quality 925 Sterling Silver. Our gold pieces are plated with 18-karat gold to ensure a luxurious finish and long-lasting durability.
How should I care for my jewelry to maintain its shine?
To preserve the luster of your pieces, we recommend avoiding contact with water, perfumes, and lotions. Store your jewelry in a dry place, preferably in the original Camille Brinch box provided.
What are your shipping times and costs?
We offer worldwide shipping. Orders are typically processed within 24 hours. Delivery usually takes 1-3 business days within Denmark and 3-7 business days for international orders.
Can I return or exchange my order?
Yes, we offer a 30-day full return policy from the day you receive your package. The jewelry must be returned in its original condition and packaging to qualify for a refund or exchange.
How do I find my correct ring size?
We have a comprehensive size guide available on our website. If you are between sizes, we generally recommend choosing the larger size for the most comfortable fit.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as MobilePay, Apple Pay, and Klarna for flexible payment options.