Returns & Exchanges
We want you to be completely satisfied with your new Camille Brinch jewellery, which is why we offer a 30-day return policy from the day you receive your order. All pieces must be returned in their original condition and packaging to be eligible for a full refund or exchange.
Register Your Return
Visit our online return portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Carefully place the jewellery in its original Camille Brinch box and secure it within a protective shipping envelope to prevent damage during transit.
Ship the Items
Attach the provided prepaid shipping label to your package and drop it off at your nearest authorized postal service point.
Receive Refund
Once our warehouse receives and inspects your return, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing